Business Service Customer is oceansun's top leader. Managing director of Oceansun is the chief servant of customers.
Oceansun searchs for customers and customer's customer satisfaction. In this way, we get loyal customers,get more and more trust and authorization from our customers.
Pro-sale service is as follows, 1. Take part in design process of customer products 2. Provide right products to match customer products 3. Customer confirms Oceansun products 4. Provide other support with our professional team
After-sale service is as follows, 1. Answer customer's feedback within 24 hours, the test report of feedback will be delivered to customer within one week 2. Do our best to improve Oceansun products within four weeks 3. Provide improved products 4. Provide technology and usage training if customer need 5. Quarter customer satisfaction investigation